Privacy Policy

1. Introduction

This privacy policy describes how Triple B Agency collects, uses and protects the personal data of users of the website www.triple-b.agency, in accordance with the General Data Protection Regulation (GDPR – EU 2016/679) and applicable Spanish legislation.

2. Data controller

The data controller is:

• Trade name: Triple B Agency
• Owner: REGIS RENE MICHEL CARRIERE
• Status: Self-employed (Spain)
• NIE: Y5924387S
• Address: Avenida Maresme, 13, 08360 Canet de Mar, Barcelona, Spain
• Email: tripleb.bcn@gmail.com

3. Personal data collected

The personal data that may be collected include:

• Data provided voluntarily: first and last name, email address, phone number, company, information submitted via contact forms, Tally, Calendly, the client area or during a purchase.
• Service-related data: order information, access to products, training programs, quizzes, exams, certifications and invoices.
• Automatically collected data: IP address, browser type, visited pages and navigation data, through cookies and audience measurement tools (e.g. Google Analytics).

4. Purpose of data processing

Personal data is used solely for the following purposes:

• Managing contact and support requests
• Managing client accounts, orders and service access
• Providing access to digital products and training programs (Shop & Academy)
• Issuing and making invoices available
• Sending informational or marketing emails, subject to consent
• Improving the website and analyzing usage statistics

5. Legal basis for processing

Data processing is based on:

• performance of a contract (purchase of products or training)
• user consent (forms, cookies, marketing communications)
• compliance with legal obligations (invoicing and accounting)
• legitimate interest of the data controller (service improvement)

6. Data sharing

Personal data is neither sold nor rented. It may be shared with technical service providers strictly necessary for the operation of the services (e.g. hosting, automation tools, Notion, Make, email services), solely for the purposes described.

7. Cookies

The website uses technical and analytical cookies to ensure proper operation and analyze traffic. You may accept, refuse or configure cookies via the dedicated cookie management banner.

8. Data security

Triple B Agency implements appropriate technical and organizational measures to ensure the security and confidentiality of personal data and to prevent unauthorized access, loss or disclosure.

9. Data retention

Data is retained only for the period necessary to fulfill the purposes for which it was collected, or as required by applicable accounting and tax regulations.

10. User rights

In accordance with the GDPR, you have the following rights:

• Right of access, rectification and erasure
• Right to restriction of processing
• Right to object
• Right to data portability

To exercise your rights, please contact: tripleb.bcn@gmail.com

11. Policy updates

This privacy policy may be updated at any time. The version in force is the one published on the website at the time of consultation.